I was taking it apart to clean it! and I only had a couple of screws left over, so it was a success. :)

He looks like he knows what he's doing!!! Mom S

Oh wow, I can't even look at this picture without my eyes all wigging out....that's a pair of pliers right?? Everything else is completely foreign to me!

Thank God for people like you Drew. Thank God.

BTW, I have a question I've been meaning to ask Drew....so our avast virus protector, it says my trial period is up or something and a pop up keeps coming up and is trying to sell me a package. Do I need to buy this? There is a little link at the bottom that says "just register the free product" which I tried but it looks like you need some sort of code or something, do I have that code and I just don't know about it? Help! Thanks guys!

Kate,
Just go here: http://www.avast.com/eng/home-registration.php

I can't remember if I used your information to get the original key or if I used mine. I guess try clicking on the "My registration key has expired, I need a new one." link and see if that works for you or not when you input your information. If not, then you'll have to use the "Register for free license" at the bottom of that same page. It should walk you through the entire process, but if you have issues, give me a call.

Basically, the deal is that Avast is completely free, but you have to get a new license key once every year. It's pretty simple once you've done it one time.

Sounds easy enough! ohgoddonnotletmescrewthisup.

Thanks for your help :)

Whatever you do, don't pay for anything. If you get to a place that asks for money, stop and start over :) You know our number if you need to call, it's no inconvenience. How has the computer been running, anyway?